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Was my ballot
recorded?

Enter the receipt code you were given when you voted. We will tell you whether that ballot is on record. We will never show how you voted, to you or to anyone.

01Sign in as yourselfas you did to vote
02Code + election IDnothing else is asked
03Recorded, or notnever the choice
The check

Check a receipt

Your receipt is a 64-character code of the letters a–f and numbers, one for each position you voted on. Spaces and capitals are tidied for you.
The election ID is the long code at the end of your election's address in the voter portal: …/voter/elections/<ID>.
The check runs on your PollGuard voter sign-in. This page asks for no name, phone or member number.Only elections held on PollGuard can be checked.
IF A FIELD IS WRONG, THE PAGE SAYS SO · NOTHING IS LOOKED UP
Enter both your receipt code and the election ID.
That election ID is not in the right shape. It looks like 8-4-4-4-12 letters and numbers.
Where to find them

Two codes, two shapes

What you might see · illustrative

Three answers,
and only three

Before anything is looked up, the page checks the shape of what you typed. Then the checker needs you signed in, and after that it gives one of three answers, and each one says exactly what it means.

RecordedSAMPLE
9f3c 7a12 e4b0 d65c…

A ballot with this receipt is on record for Chairperson in the election you entered. Stored as cast.

Position
Chairperson
Cast at
13 Oct 2026, 14:02 EAT
Status
Recorded
Your choice
NOT SHOWN

Your choice is not shown and cannot be: the checker never returns it.

Not foundSAMPLE
9f3c 7a12 e4b0 d56c…

There is no ballot with this receipt code in the election you entered.

THE USUAL REASONS
1A character missed or mistyped. The code is long; copy it rather than retyping it.
2A different election ID. Each receipt belongs to one election.
3The ballot was never confirmed. A receipt only exists once the vote screen showed one.
What to do. Check the code against your Receipts page, and check the election. Still not found? Tell your organisation's electoral board before any appeal window closes.
Couldn't checkSAMPLE
NOTHING DECIDED

The checker could not be reached, or gave an answer this page does not understand. The page shows the reason it was given:

Could not reach the verification service.The checker gave an answer this page does not understand. Nothing has been assumed.
This is not a "not found". Nothing was decided about your ballot. Try again, or tell us if it keeps happening.
The checker does not report whether an election is still open, so this page never claims a ballot was counted at close. It reports what is stored.
Four ways a recorded ballot can standthe status line under "Recorded"
RECORDEDStored as cast.
RECORDED · VERIFIEDStored and marked verified.
RECORDED · CHALLENGEDStored, and currently under a challenge. Ask your electoral board what it concerns.
FOUND · INVALIDATEDFound, but marked invalidated. Ask your electoral board why, before any appeal window closes.
What a receipt proves

Recorded, yes.
Your choice, never.

A receipt answers one question for one voter. It is deliberately unable to answer a second, because a receipt that showed your choice could be demanded of you.

STEP 01 · PROVES

Your ballot
arrived

The code comes back to you only after your ballot has been stored, not when you pressed a button that might have failed.

STEP 02 · PROVES

It is still
on record

Each check reads the stored ballot again: its position, when it was cast, and its status: cast, verified, challenged or invalidated.

STEP 03 · DOES NOT PROVE

How you voted,
or the whole tally

It cannot show your choice to anyone. And it speaks for one ballot: the overall result rests on the board's certified tally and the record.

Privacy

Privacy, in
four lines

How ballot secrecy works: the trust centre
  1. 01The code is a one-way fingerprint.It is a SHA-256 hash made from your sealed ballot and a random salt. Your choice cannot be read back out of it.
  2. 02This page asks only for the code and the election.You sign in as yourself, as you did to vote. No name, phone or member number is typed here.
  3. 03The answer never includes your choice.Recorded or not found, the position, when the ballot was cast and its status. Nothing more.
  4. 04Nobody can make you show your vote.If anyone asks for your receipt to "prove" a choice, it cannot. Tell your board.
Where is my code?

Lost it, or voted at a station

Lost your code?

Signed-in voters see every receipt they hold on the Receipts page of the voter portal, with a check beside each.

Voted at a station?

Ask your organisation's electoral board how receipts were handed out at your station. If you voted in your own account, the code is on your Receipts page.

Need help?

Start with your board

Your election is run by your organisation, so start with them. PollGuard runs the system it is held on.

FIRST · ABOUT YOUR BALLOT

Your organisation's electoral board

Not found, a disputed result, or an appeal. Their contact is on your election notice.

THEN · ABOUT THIS PAGE

PollGuard support

manage@pollguard.africa

If this page itself is not working, or keeps saying it couldn't check.

Never send us your receipt code with your name. Describe the problem; leave the code out.
Questions

Straight answers

Can I check someone else’s receipt?

Only if they give you their code and election ID. The answer is the same for anyone: recorded or not found, never the choice.

Why do I have more than one code?

Each position you vote on is its own ballot, with its own receipt. Check each one separately.

I voted at a station. Where is my code?

Ask your organisation’s electoral board how receipts were handed out at your station. If you voted in your own account, the code is on your Receipts page.

Can I check without signing in?

No. The checker answers signed-in PollGuard voters. Without a sign-in, nothing is looked up.

Does "Recorded" mean it was counted?

It means the ballot is stored, with its status. The checker does not report whether the election is still open, so this page never claims a ballot was counted at close.

Someone wants my receipt to prove my vote.

It cannot prove a choice; nothing on it shows one. Tell your electoral board.